People always watch our approach every time. That’s why if the approach is accurate, therefore, we can solve the problem more easily. Approaching the right technology implementation, approaching the right solution, and executing at the right time is a very important part of any industry. The problem-solving approach in businesses like clients have problems may be in the products, internal or external issues or in the services that need a solution. When discussing with the clients there are several approaches but at first basic several points we have to remind
Approach the 80/20 rule in businesses
The main point is we have to be good friends with our clients. We actually always talk too much and think that we are consulting. In spite of this, always listen to your clients. During the conversation, we have to listen almost 80% of our time and have to talk 20%. In this way, we could understand deeply the problem and all the hidden factors that clients want to tell indirectly. The problem-solving approach in businesses is all about attitude. Patience is needed. It’s all about observation.
Understand the pain point for Problem-Solving
When we listen to all the details, we have to note down all the key points. The reply would be gestural and expressive. Sometimes we have to ask questions but words must be to the point. We have to calculate rapidly and evaluate all the things which they are saying. It will help us to navigate all the things and help us to assume what the problem would be. Sometimes we could give the solution which clients didn’t think.
Apply all the possible techniques for Problem-Solving
There are various techniques we can follow. We can use simple mathematical equations, a fixed framework like profitability framework, SWOT framework, Qualitative and quantitative, etc. Even we can use our own made framework, especially a self-made framework. These kinds of techniques are very useful and worthy.
Give the best solution
After applying all the techniques we have to measure all the solutions. We have to evaluate all the solutions. Every part we have to see. Problem-solving is all about decision-making. in businesses
Be truthful with empathy in your approach to businesses
In the whole process, we have to be truthful. Truthful means, at any place something we aren’t able to understand then we have to ask clarifying questions during the Problem-solving. Always we have to remember, that the client knows everything, that why they are here.
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